Privacy Policy
Last updated: January 2025
1. Information We Collect
We collect information you provide directly to us, including your name, email address, phone number, and travel preferences when you register an account, book a package, or contact us. We also collect information automatically when you use our website, such as IP address, browser type, and pages visited.
2. How We Use Your Information
We use the information we collect to:
- Process bookings and payments for travel packages
- Send you confirmation emails, booking details, and travel itineraries
- Respond to your inquiries and provide customer support
- Send promotional offers and travel deals (you can opt out at any time)
- Improve our website and services
- Comply with legal obligations
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers (hotels, airlines, transport services) strictly for the purpose of fulfilling your travel bookings. All such partners are bound by confidentiality agreements.
4. Payment Security
All payment transactions are processed through Razorpay, a PCI-DSS compliant payment gateway. We do not store your credit/debit card details on our servers. Razorpay's privacy policy governs the use of your financial information.
5. Cookies
We use cookies to enhance your browsing experience, remember your preferences, and analyse website traffic. You can choose to disable cookies through your browser settings, though this may affect some website functionality.
6. Data Retention
We retain your personal data for as long as necessary to provide services and comply with legal obligations. You may request deletion of your account and personal data at any time by contacting us at privacy@wonderlightadventure.com.
7. Your Rights
You have the right to:
- Access the personal data we hold about you
- Correct inaccurate or incomplete data
- Request deletion of your personal data
- Opt out of marketing communications
- Data portability
8. Contact Us
For privacy-related queries, contact us at: privacy@wonderlightadventure.com or call +91 XXXXX XXXXX.